The Impact and Risks of Artificial Intelligence on the Future of Insurance

Sean Griffin presented, "The Impact and Risks of Artificial Intelligence on the Future of Insurance," at the 2023 DRI Insurance Coverage and Claims Institute.

Artificial intelligence and machine learning have changed the way much of the world operates, and insurance is no exception. Generative AI, which creates and generates content (think computer-generated images) demands greater understanding and awareness from the insurance community. Third-party data services and analytical models are using AI throughout different parts of the insurance life cycle. The ethical implications of artificial intelligence have yet to be explored, and regulators likely will not save us. Griffin's presentation will share the success and failures of AI and machine learning, and provide a path forward for the insurance industry.